Contact
Talk to us
Every route below reaches a person. There is no ticket queue to sit in and no phone tree — email is the fastest way to get an answer, and we read all of it.
Support
Something broken, a generation that failed, a question about how a feature works, or help getting an account or an API key set up.
help@uruads.aiSales and larger teams
Higher generation limits, multiple brands, several seats, managed accounts, or anything that needs a plan beyond the published tiers.
Contact sales →Billing
Invoices, plan changes, refunds and cancellations. Include the email on the account so we can find it.
help@uruads.aiSecurity
Report a vulnerability or a suspected data issue. Please do not open a public issue; email first and give us a chance to fix it.
help@uruads.aiBuilding on uruads
For the API, the MCP server, keys and the error contract, start at the developer portal — most integration questions are answered there faster than we can reply. More about the product and who builds it on about.